Professional Telephone Answering from The Phone Answering specialists – Verbatim

Welcome to our site, we have over 14 years of experience handling hundreds of thousands of calls annually for more than 500 companies. We offer a range of telephone answering services individually tailored for each company, from overflow call handling to a full emergency 24 hour (hr) call out service.

Our aim is to handle each and every call in a friendly, personable and professional manner, improving your service levels and overall customer service. Our services provide a personal touch that voicemail cannot achieve and our aim is answer all calls within 3 rings, ensuring all inbound calls are answered promptly with no opportunity for missed calls, which in turn should result in improved sales enquiries.

The Personal Touch – Professional Call Handling

If you’re picturing a room filled with hundreds of telephone agents, think again. We’re a family style firm offering a truly professional and personalised service to all our customers. We even identify and automatically recognise your VIP clients, ensuring that we greet them accordingly and in the manner they prefer to be addressed.

Flexibility from your Phone Answering Service

And there’s more good news – whether you’re a one-man-band or a large corporation, we can be as flexible as you need, supporting you the way you want to work; as an overflow service, a full time virtual receptionist, 24 Hour Call Answering or when you simply need to work through the day without interruption.

42 day Risk Free Trial

Still need convincing? We’ll happily give you a 42 day risk free trial so we can prove ourselves to you. We’re a friendly bunch so why not give us a call to see how a telephone answering service from Verbatim can help.