We were immensely pleased to be featured on national TV on Tuesday, in a high profile programme on Sky & BBC.
The programme features a great interview by our MD, Graham Hill, discussing the importance of effective business communications.
If you missed the programme, catch the repeat on Sunday May 5th at 11:30am, on Sky C212 and BBC’s business chanel on C401.
Alternatively, you can watch again here: http://www.executivetv.org/clients_corporate_communication.htm
An award-winning Newbury company has been featured in a TV programme broadcast nationally and being repeated in May.
Telephone answering service Verbatim was featured on Sky C212 and the BBC’s business channel on C401 on Tuesday this week, in a high profile programme about effective business communications. The programme is being repeated on Sunday May 5th at 11.30 am.
A film crew spent several hours in January filming the company at its offices on the Greenham Business Park and the show will also be used to announce
the company’s new communication app to be launched soon.
Verbatim, which employs 20 staff, was founded by entrepreneur Graham Hill in 1997 and is now one of the country’s leading professional telephone answering businesses, handling calls for many of the UK’s top companies.
Viewers can see the programme on May 5th on Sky’s digital channel 212 or on Freesat channel 401
Further press info:
01635 573 208
Great teams create great results. Verbatim receptionists dressed up in pyjamas and red noses last Friday to raise money for comic relief. This is just one of the many fun things we do at Verbatim during the year and when an event can help a good cause then its a double bonus.
One of the key skills in answering the phone in a professional yet friendly manner is to “Smile”.
You can literally “hear the smiles”!
Verbatim’s Graham Hill (MD) and Hayley Oughton (Business Growth Executive) had great fun on Tuesday this week at the West Berks Chamber Lunch.
Graham gave a presentation on three topics close to his heart, and very relevant to many of the small businesses who attended the event.
See some photos of Graham presenting below; the three main topics Graham covered were: Continue reading
Phew, it’s been an exciting week here at Verbatim, the Phone Answering Service in Newbury!
We had Executive Television here on Wednesday, filming for a 30 minute TV documentary on Effective Business Communications. The programme will feature on SKY and BBC Business Digital Channel in the Spring.
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It’s tough out there so to survive and prosper, businesses need to embrace any and every opportunity to gain a competitive advantage.
Every day millions of pounds are invested in websites, social media and a whole host of other marketing tactics to acquire new clients.
Investing in pro-active marketing is indeed essential but without a reliable back office process to deal with the enquiries that result, you are wasting your money.
Being a “Super Hero business owner” may sound cool but do they exist?
… And are they different to “Super Successful business owners” such as Richard Branson, Lord Sugar and Nigel Botterill?
Super Heroes think they can do it all themselves because they are invincible and of course they would never dream of outsourcing, least of all to Verbatim’s professional telephone answering service.
Here are 7 tips to being a “Super Hero” and why you don’t need a call answering service.
Just match any of these and… Congratulations you’re a “Super Hero business owner”!
- You never, ever take holidays and your staff never take time off. Really?
- The movie capitalist Gordon Gekko declared ‘Lunch is for wimps’ and hopefully this is a sentiment you share as taking a lunch break is clearly something you will not be doing if you are always on hand to answer the telephone. Surely you don’t answer the phone with your mouth full? “Do you want fries with that?”
- The great thing about not taking a lunch break is that you are much less likely to take comfort breaks; after all, you certainly don’t want to be taking calls in your other office! Continue reading
David Cameron’s Aspiration Economy is already underway, being led by UK’s growing band of Entrepreneurs
Graham Hill receiving his 2nd ‘Entrepreneur of the Month’ award
We are getting our entrepreneurial streak back in the UK: last year the rate of new business creation was faster than any other year in our history. One local entrepreneur knows just what it takes to buck the trend and grow their business.
Graham Hill, of Verbatim, the telephone call answering service, based out of Newbury has grown his business month on month over the last 18 months and is now garnering the awards to prove it.
Graham is the first Oxfordshire member of the Entrepreneurs’ Circle to be awarded “Entrepreneur of the Month” twice in less than a year for making stuff happen in his business and implementing things that have improved both his service to his clients and the marketing of his business. As a result his revenues and profitability are growing and his business is starting to fly.
Here at Verbatim the summer has been busy supporting businesses that needed our help to answer telephone calls during the Olympics, a once-in-a-lifetime event, which we had trained for to ensure telephones were professionally answered where most eyes were glued on the big event.
Verbatim’s Haley soaks up the sun in Lanzarote
Of course, we’re not just here for the sporting spectaculars, we can answer your telephones in a wide range of circumstances. Indeed, here at Verbatim, the Phone Answering Service, we can answer everything from all of your calls to just the ones you are too busy, or too far away to answer. Whether it a client meeting or nipping out for a sandwich; or even surfing in Hawaii, your calls need not go unanswered with Verbatim. Continue reading