Independent professionals

Verbatim is a very professional phone answering service. Temple & Co has been using your service for over eight years. I speak highly of Verbatim to clients and colleagues, and I know that I cannot praise Verbatim highly enough!

Euan Temple, Temple & Co Commercial, Solicitors, Daventry

“My clients are now able to reach me, wherever I am!”

“Verbatim has created more time for me – to plan and deliver an even better service. In addition, my clients are now able to reach me, wherever I am!”

Nigel Temple
nigeltemple.com

“I should have done it ages ago!”

“Thank you for all the wonderful service I’ve received since signing up with Verbatim – I should have done it ages ago!”

Clare Lock
Clockstudio

“That one answered call led to initial business worth £2,000.

“Impressed by their professionalism and fully aware our call handling often seemed to be responding to messages or wondering about missed calls, we signed up. Soon after I was contacted by a company in Andover looking for PR support; it turned out they had turned to Google to look for local public relations services, and Morgan PR was among the top three in Basingstoke, Andover and Newbury and the company called all three. Morgan PR was the only one who answered – or rather Verbatim handled the call for us. That one answered call led to initial business worth £2,000 and a lifetime value which will far exceed that. I know that without Verbatim that business would have been unwittingly lost”.

Nigel Morgan, Director
Morgan PR

“It is fantastic, I’m very impressed”

“Thank you so much for your time on Friday, it was great to meet you and your team. Since using the Verbatim service myself this week I have already had some fantastic feedback from my business advisor at the local Enterprise Board (a good person to impress as he’s very well connected in the local business community!) I asked him what he thought of the answering service and his reply was ‘it is fantastic, I’m very impressed”.

Sam Cannell Director
Versatile Assistant Limited

“Attention to detail, courtesy and customer service”

“No more worries about missing that important call. Now that Verbatim handle my calls I know they are being dealt with in a friendly and professional way. I no longer worry about missing that important call. I would recommend Verbatim to any one for whom attention to detail, courtesy and customer service are a priority!”

Shona McFarlane
Golden Egg Training Ltd

“I know all my calls will be answered”

In the past I always worried about missing important calls when I left the office. Initially I relied on my answer phone but all too often I’d return to the office, see I’d missed 10 calls and find I’d only have 3 messages. For a short while I tried diverting calls to my mobile when I left the office but this didn’t have the desired impact as invariably I’d either be driving or with a client – hence leaving the office in the first place. Thanks to Verbatim, I now don’t give leaving my desk a second thought, I know all my calls will be answered and I know I’ll never frustrate a client or risk missing a potential customer. Now I come back to the office not to find I’ve missed 10 calls but to find I’ve got 10 detailed messages. As the business has grown we’ve taken on a full time receptionist but we still rely on Verbatim – it’s surprising how many calls we would have potentially missed whilst we’re on the phone.”

Mike Betteridge, Director
Belvoir Lettings, Poole and Westbourne

“My calls will be answered quickly and professionally”

“As a PR firm we understand better than most, just how important image is. In today’s competitive market it’s important to stand out from the crowd and make an impact. Verbatim have helped us do just that. Thanks to Verbatim my clients can always reach me and remarkably Verbatim recognise my most important clients. If I’m in the office I’ve got the option of answering my own phones, if I want some uninterrupted time or if I’m visiting a client, I can do so safe in the knowledge that my calls will be answered quickly and professionally – my clients need never know I’m not in the office.”

Jackie Phillipson, Director
PPR Media Solutions