Phone answering

Call Centre outsourcing service when you can’t or don’t want to answer your phone.

This switchboard outsourcing service is ideal for professionals who worry about how their incoming phone calls are answered (or aren’t). According to BT businesses miss about 15% of all inbound calls.

• create a professional ‘corporate’ image
• answer all calls quickly and professionally
• never miss another call
• receive accurate and timed messages
• give yourself uninterrupted protected time when you need to concentrate.

...and really stand out from the crowd by having a real person always answering your calls. Do you want to talk to us? then call our freephone number 0800 0787 300, or read our case studies to see how we've already delivered these benefits to companies like yours, and please bear in mind that we provide a 100% money back guarantee.

• we will answer all your calls in your company name
• your VIP / frequent callers will be identified even before they speak so we will know who they are, what company they are with and how they like to be addressed.
• messages will be sent to you by text to mobile (SMS), e-mail or fax - or all three.
• messages copied to your colleagues
• we can connect callers to you if you need to speak to them there and then.
• voicemail for out of hours - messages can be sent to you by e-mail.
• access to Verbatim's client web portal so you can view the messages we have taken for you and to administer your account, and to view call statistics.
• end of day reports on what has occured that day.
• As many 0845 number (s) as you need - at less cost than BT.

Click here to learn how our switchboard outsourcing works

Use the form to contact us today to find out how our switchboard outsourcing services could help your business, or call us on Freephone 0800 0787 300.