Call Answering for Help Lines, FAQ Lines & Advice lines
Ideal for any company wanting to
- set up a helpline, or to offer advice or information over the phone
- run a helpline or information line without impacting current staff.
With our advice line or FAQ call answering service you will…
- offer a professional help or information line without affecting your current staff
- answer every call quickly and professionally – no more missed calls
- build an accurate database of calls made and questions asked
- save a great deal of time and resources
- keep your advice, help and FAQs up to date and relevant.
...most importantly, you’ll be providing a first-class service to your customers at minimal cost to you.
What do I get?
- calls answered in your company name
- data sent to you immediately or at the time of day you want.
- data copied to as many people as you want
- data entered direct onto your website
- out-of-hours voicemail - messages sent to you by e-mail.
- web access to Verbatim Online to administer your accout and to view the data we have collected for you and call statistics.
- end-of-day reports on all calls, data and messages
- as many 0845 number (s) as you need - at considerably less cost than BT.
Click here for a brief explanation of how telephone answering works
Contact us today to see how our call answering services could help you run your advice lines, or call us on Freephone 0800 0787 300
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