UK call centre services for Order Taking

Our uk call centre services are ideal for any company

• needing overflow call management during busy periods
• not wanting to employ extra staff for order taking
• wanting to be able to take orders over the phone as well as the internet.

with our virtual office based in the uk we can help you fulfil those orders when the caller actually wants to speak to someone and you're too busy.

 With our order taking telephone answering service you will...

• have an efficient mail order service which doesn’t impact your current staff
• attract and keep customers who don’t like ordering over the web
• increase accuracy of your order details
• miss no more sales calls & orders
• improve/enhance security.

 ... and with our call centre services be open for orders all the time, even when you're not there!

Interested? if you want to know more please call our freephone number on 0800 0787 300, or continue to read on to see how our call centre services actually work.

If I use this UK virtual office, what do I get?

• we will answer all calls in your company name
• we will send data to you immediately or according to your preferred schedule - e.g. at intervals or at certain times of day.
• we can copy data to more than one party.
• data can be entered directly onto your website
• as many 0845 phone number (s) as you need.
• out-of-hours voicemail – either a bulletin board or voice to email.
• end-of-day reports on calls and messages.
• we can export data of calls and orders to your own system (Excel or Access format).
• access to the Verbatim client web portal to administer your stock list and to view all messages and orders.

How our telephone answering service works

Use the form to contact us today to find out how our telephone answering services can help with your order taking or to arrange for a demonstration and quote, or call us on Freephone 0800 0787 300.