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Articles About Us As well as handling thousands of inbound telephone calls on behalf of our clients, Verbatim also support a number of local charities, including Berkshire Community Foundation.
Telephone answering service Verbatim raised almost £400 for Comic Relief on Red Nose Day, 16th March. As Verbatim answer thousands of calls every month from clients throughout the UK they decided an appropriate way to donate to the charity would be to give 5p for every call taken on the day...
Verbatim is well known in West Berkshire and beyond as the phone answering service; it handles thousands of calls every day for companies large and small so that no caller is faced with an engaged tone, endless ringing or the dreaded answer phone. Praised by customers for their professionalism...
How often have you missed out on a piece of business because you weren’t able to respond quickly enough to a customer’s call? How often have you felt frustrated at being unable to contact someone by phone? Or wasted valuable time negotiating a baffling list of callcentre menus only to be put through to voicemail? Newbury-based Verbatim successfully address these issues...
Verbatim provides outsourced call handling for Dragons’ Den success
How does a small but very ambitious start-up present a professional image to both its customers and its freelance sales agents without spending a fortune? As BinB correspondent Peter Jump discovered, for party plan-based nursery retail business...
In a recent survey, Verbatim asked their customers to rate their services. Not only did they receive an exceptionally high response rate, the survey returned some very positive feedback. In the process, Verbatim also managed to raise a healthy £300+ for a local Berkshire charity...
I am sure we have all said that from time to time. No matter whether you are a business owner, director, manager or executive, you have important tasks that need your undivided attention and 'protected time', says Verbatim Call Centres Director Graham Hill...
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