Because many of our clients look for an all encompassing service, in addition to telephone answering, we have become a hugely experienced and professional mail fulfilment house offering fulfilment services to companies and individuals who wish to send out information by post or e-mail often in response to promotional or advertising campaigns.
Why outsource your mail fulfilment to Verbatim?
Not only is there a certain logic if we are handling most of the media response to your promotion, that we send out any letters or brochures as well, but we will also, quietly, efficiently save you time and money.
We have a proven track record and all enquiries are managed efficiently. Dispatched from our base in Newbury, Berkshire we collate all data collected from callers and can transfer it to you in CSV format or you can import it into your CRM system or we will send it to you in Word format.
Fulfilment services process
We seamlessly provide brochure or detail fulfilment from telephone requests as well as:
Coupon response
Web enquiries
Email enquiries
Recruitment and media responses
Data is collected by our call answering team and transferred to our fulfilment department from where it’s uploaded into our bespoke fulfilment application which enables us to create personalised letters and pick the product, brochure, response or service requested by the caller – all automatically.
An example
You are a recruitment company advertising a range of jobs for which callers will want to register their interest, but 100 enquiries for 6 different positions is complex! Our software though, will merge all the applicants information, create a personalised letter to each and send relevant information with that letter – what could be easier? Call 0800 656 9590 now.
Clients using our direct mail fulfilment services include:
- NHS Hospital Trusts
- Thurrock Council
Verbatim, the Phone Answering Service
on 0800 656 9590 or by completing the form here.