As much as we would all like to think our business service is impeccable, sometimes things can go wrong. Our UK Call Centre offers a professional call answering service for complaint handling, fault logging or feedback collection. Benefits include:
- First-class customer service
- A professional call logging system with no impact on current staff
- Every call answered quickly and helpfully – no more missed calls
- Provision of a database of faults, complaints or feedback
- Saving in time and telephone answering resources
-and all for a fraction of the cost of building or resourcing your own system.
What do I get?
- Calls answered by our UK based call centre in your company name
- Data we have collected for you sent immediately or at your preferred time of day
- Data entered direct onto your website
- Data copied to your colleagues
- End of day reports of messages and data
- Out of hours voicemail – messages will be sent to you by e-mail.
- Immediate prioritising or emergency escalation
- Access to Verbatim Online to view the data we have collected for you and call statistics, and to administer your account.
- As many 0844 phone numbers as you need
Never miss a call again! Contact us at
Verbatim, the Phone Answering Service
on 0800 656 9590 or by completing the form here.
Verbatim, the Phone Answering Service
on 0800 656 9590 or by completing the form here.