Help, FAQ and Advice lines

Ideal for any company wanting to:

set up a helpline, or to offer advice or information over the phone
run a helpline or information line without impacting current staff by means of an outsourced call centre.

offer a professional help or information line without affecting your current staff
answer every call quickly and professionally – no more missed calls
build an accurate database of calls made and questions asked
save a great deal of time and resources
keep your advice, help and FAQs up to date and relevant.
-most importantly, you’ll be providing a first-class service to your customers at minimal cost to you.

Professional telephone answering and call handling, with calls answered in your company name by our UK call centre
data sent to you immediately or at the time of day you want
data copied to as many people as you want
data entered direct onto your website
out-of-hours voicemail – messages sent to you by e-mail.
web access to Verbatim Online to administer your account and to view the data we have collected for you and call statistics.
end-of-day reports on all calls, data and messages
as many 0844 numbers as you need – at considerably less cost than BT.

Never miss a call again! Contact us at
Verbatim, the Phone Answering Service
on 0800 656 9590 or by completing the form here.

Never miss a call again! Contact us at Verbatim, the Phone Answering Service on 0800 656 9590 or by completing the form here