Live phone answering service

“My Customers Don’t Like Voicemail – They Want To Speak To a Real Person”

Do you find voicemail frustrating and unprofessional? Are you looking for an alternative phone answering service for your business? Do you want every call handled by a live operator? As a professional business do you have any of the following concerns:

• Are you losing business through callers that hang up when they reach your voicemail and not a live answering service?
• Do you worry that using voicemail as your business call answering service looks unprofessional?
• Can you rely on voicemail as your only means to capture missed telephone calls?
• Do your customers complain about your current voicemail system and would they prefer to speak to a live operator to ensure that their message is received and understood?

We all know from personal experience that voicemail is frustrating, however, recent studies have shown that 98% of people surveyed felt that poor telephone handling left a very poor impression of a business and 69% of callers never call back. Additionally 30% of callers receiving the engaged tone rather than an answering service gave their business to an alternative supplier and most telling of all is the statistic that demonstrates that 80% of callers hang up rather than using the voicemail option, for further information read more.

If the above applies to you and your business then contact us to discuss our live operator answering service, we can help you to ensure that every one of your calls is answered by a pleasant, professional human being!