Order taking (in a UK call centre)

Our UK call centre services are ideal for any company which is

• Not wanting to employ extra staff for telephone order taking
• Wanting to be able to take orders over the phone as well as the internet.

With our UK based virtual order taking service, we can fulfil those orders where the caller actually wants to speak to someone, but you’re too busy.

With our order taking telephone answering service you will

• Have an efficient mail order service which doesn’t impact your current staff
• Attract and keep customers who don’t like ordering over the web
• Our telephone order fulfilment service increases accuracy of your order details
• Miss no more sales calls & orders
• Improve/enhance security

- and our call centre services are open for orders 24 hours a day, even when you’re not there!

Interested?

If you want to know more about our virtual order taking please call us on 0800 656 9590 or read on to see how our call centre services actually work.

If I use this UK virtual office, what do I get?

• Our telephone answering service answers all calls in your company name
• We will send data to you immediately or according to your preferred schedule – e.g. at intervals or at certain times of day
• We can copy data to more than one party.
• Data can be entered directly onto your website
• As many 0844 phone numbers as you need
• Out-of-hours voicemail – either a bulletin board or voice to email.
• End-of-day reports on calls and messages.
• We can export data of calls and orders to your own system (Excel or Access format).
• Access to the Verbatim client web portal to administer your stock list and to view all messages and orders.