Improve your Professional practices with our Phone Answering Service

Client service and creating the right impression are critical success factors.

How your company handles people’s phone calls can have a big impact on their perception of your company. A busy reception can give the wrong impression if visitors have to wait or if callers aren’t answered quickly. A phone answering service based in the UK can assist in those busy times and maintain your professional image.

What happens when clients call your direct line instead?

• are you easily able to bill your exact time in handling their enquiries?
• what happens when you’re on the phone, on holiday, at lunch, or in a meeting?

Make sure that your calls are always answered by a real person who understands your company.

If you think that our call centre might be able to help provide you with a phone answering service then why not call us and talk to our team? Alternatively take a look at how we make your top clients feel that they are a priority to you with our red carpet treatment, or just read on to see how the virtual office service will assist your practice.

Our call centre can answer

• overflow calls when your own phone or switchboard is engaged or busy
• all telephone calls (carve out protected time so you and your team can focus without interruption)
• calls made in the evening or weekends for special services e.g. 24hour Callout
• telephone calls made in response to an advertisement or for event registration
• emergency calls in the event of power outage or technology failure, or moving offices.

Our professional telephone answering services will help you to

• maintain a highly-professional image
• make sure you are open for business at all times
• deliver an even better service to your clients
• keep your staff costs as low as possible
• avoid missing out on new business opportunities
• easily keep track of all your telephone messages
• stop worrying about incoming calls, when staff are late, on holiday, or at lunch

Have your calls always answered, in your own, company or department name, by a real person – for a fraction of the cost of employing more reception staff.

Phone answering service benefits include:

• Never miss an important call
• Screen out time wasting calls
• Capture more business opportunities
• Reduce overheads (less capital investment and lower staff costs)

Would you like to find out more about our call centre?

Remember we promise you a 100% money back guarantee if you trial our answering service based in the UK for 1 month, contact us to find out more.

Verbatim – The Phone Answering Service. Our name says it all.