Telephone answering service for small businesses

All successful businesses reach a transition point when they decide whether to invest and grow their business or to remain as they are. Either way this will involve a careful look at the company’s finances, strengths and weaknesses and the implementation of a revised business plan developed to take the business forward into the future.

If this sounds familiar and represents your company – then whilst looking at your business structure why not consider an outsourced call answering service, it could be the most cost effective solution for your business and with our 42 day risk free trial period you have nothing to lose in contacting us.

Why choose an Outsourced Call Service

Our trained receptionists provide a fast, efficient and professional telephone answering service and we aim to answer 90% of all calls within 3 rings, meaning your business receives more potential sales leads.

Unfortunately recent studies have shown that

• 80% of callers don’t call back if the line is engaged and if they reach an answer phone or voicemail,
• 70% of callers hang up – every one of these is potentially a lost sale.
• Put more simply this means that the amount of incoming calls missed by the average company represents a massive 15% and if you equate this to a sales person and their earning potential, we believe the figures speak for themselves.

The benefits of an outsourced call answering service, in addition to the potential cost savings for your business, include:

• Every call answered by a trained and experienced receptionist using your company’s personal greeting.
• Messages taken where appropriate and delivered to you in a format of your choice including e-mail, text message and fax.
• Important calls and new sales leads transferred to you wherever you are.
• Our VIP service means that we greet your important Clients .just as if you answered the call yourself
• A professional out of hours voicemail set up on your behalf or we can even answer your calls 24 hours a day 7 days a week if required.
• Take orders if required.

Contact us or call us on 0800 656 9590 to discuss the range of services we offer or to tailor a solution to fit your business.

Verbatim – The Phone Answering Service. Our name says it all.